GENERAL CONDITIONS OF SALE
THE POSITIONING HOUSE
Scope and acceptance
These General Conditions of Sale apply to purchases from [LEGAL BUSINESS NAME], operating as The Positioning House (“we,” “us,” or “our”), including digital products, books, audio resources, online systems, educational programs, advisory services, and other paid offerings.
By completing a purchase, you agree to these conditions and the specific offer details disclosed before payment.
Products and services
Your purchase includes the materials, access, deliverables, or services described on the applicable sales page and checkout at the time of purchase.
Private advisory, personalized feedback, implementation support, future updates, and additional resources are included only when expressly stated.
Any access period, service duration, delivery schedule, or usage license stated in the offer forms part of your purchase agreement.
Pricing and payment
Prices are in US dollars unless otherwise stated. Applicable taxes, shipping costs, and additional charges will be disclosed before payment.
Payment is due at checkout unless an available payment plan or subscription is selected.
For installment plans, you authorize the scheduled charges and agree to pay the full purchase price. Discontinuing use or participation does not cancel the remaining balance, subject to applicable law.
For subscriptions, the billing frequency, renewal terms, and cancellation method will be disclosed before purchase. Cancellation stops future renewals according to those terms.
Third-party payment and financing options are subject to the provider’s eligibility requirements and separate terms.
No refunds and cancellations
All sales are final. We do not offer refunds, returns, or exchanges for a change of mind, unused access, incomplete materials, dissatisfaction with personal results, or a decision not to participate in a purchased service.
Canceling an advisory appointment or discontinuing participation does not automatically entitle you to a refund or cancel an installment balance. Any rescheduling arrangements are governed by the terms disclosed for that service.
This policy does not limit rights or remedies that cannot legally be excluded, including any refund required by applicable law. It does not relieve us of our obligation to deliver the purchased product or service as described.
For duplicate charges, billing errors, missing or damaged items, or delivery and access problems, contact support@thepositioninghouse.com so we can investigate and provide an appropriate resolution.
If we cancel a service and cannot agree on an alternative with you, we will refund the undelivered portion.
Digital delivery and access
Digital products are delivered electronically through the method and timing described in the offer.
You are responsible for providing an accurate email address, checking your inbox and spam folder, and meeting any technical requirements disclosed before purchase.
Access lasts for the period stated in the offer. Lifetime access and future updates are included only when expressly promised.
Contact support@thepositioninghouse.com if you experience difficulty accessing your purchase.
Physical products
Physical products are shipped to the address provided at checkout. Please verify your address before completing your order.
Shipping charges and estimated delivery times are provided where applicable. If shipment is delayed, we will provide notices and any cancellation or refund options required by law.
If an item arrives damaged, is incorrect, or does not arrive, contact support@thepositioninghouse.com with your order details.
Advisory and other services
The scope, duration, scheduling, communication channels, and deliverables for each service are those stated in the offer or a separate written agreement.
You are responsible for attending scheduled appointments and providing information reasonably needed to deliver the service. Any cancellation, rescheduling, or missed-appointment requirements must be disclosed before purchase or agreed to separately in writing.
Purchasing a service does not create an employment, recruiting representation, legal, financial, or other professional relationship beyond the advisory or educational service expressly described.
Intellectual property and permitted use
Unless an offer expressly includes a team or organizational license, digital purchases and supporting materials are licensed for your individual use.
You may apply the concepts and use templates and tools in your own professional work as intended. You may not share account credentials, reproduce or distribute protected materials, resell access, or incorporate our content into commercial products or training without written permission.
Physical books may be lent or resold to the extent permitted by law. Purchasing a book does not grant permission to reproduce or distribute its content.
Ownership of our intellectual property remains with The Positioning House or its respective rights holders.
Results and professional decisions
Our products and services provide education, tools, and strategic guidance. We do not guarantee employment, promotions, compensation increases, business revenue, or any specific professional outcome.
You remain responsible for your decisions, actions, and application of the information provided.
Privacy and communications
We handle personal information according to our Privacy Policy.
We may send communications necessary to process your order, deliver your purchase, provide access, and communicate important service or product information.
Marketing preferences are managed separately. You may unsubscribe from marketing emails using the link provided.
Specific agreements and future changes
Specific offer terms disclosed before purchase and any separate written service agreement form part of your agreement with us. Those specific terms control where they conflict with these general conditions.
Future changes to these conditions apply to future purchases and will not retroactively reduce rights promised with an earlier purchase.
Contact
The Positioning House
support@thepositioninghouse.com